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GPS Fleet Tracking Helps Electrical Services Company Improve Response Times and Arrivals
Posted on 04/19/2013 by Adrienne Sallerson | 0 Comments
Electrical power outages can happen at any moment, making it critical for electrical services companies to respond quickly and efficiently. That’s especially true during an emergency situation. Ask Millersburg Electric. It was June 30th, 2012, when a line of destructive and fast-moving severe thunderstorms swept across the Mid-Atlantic and Midwest, affecting a large portion of Ohio. With extreme power outages spread across roughly two-thirds of the state, Millersburg Electric was able to respond quickly with the help of their GPS fleet tracking provider, NexTraq®.
Based out of Ohio, Millersburg Electric, a Generac independent dealer, offers brand name appliances, consumer electronics and electrical services. The electrical services company implemented a fleet tracking solution to track and manage its fleet out in the field. With NexTraq, Millersburg Electric was able to maintain fleet location, enabling them to send the closest vehicle to a power outage, respond quicker to service calls and provide accurate ETAs.
Kerry Taylor, President of Millersburg Electric spoke of the June 2012 storms, saying, “The line of destructive storms left the city with long-term and extreme power outages. The NexTraq solution was an invaluable resource that enabled our crew to respond quickly to customer needs related to the operation and repair of their standby generators.”