Real savings. Real fast.

Use our ROI calculator and watch the savings add up.

How many vehicles do you manage?


Total Extra Billing Per Month 

Total Wages Saved Per Month 

Total Fuel Savings Per Month 

Total Monthly Savings 

Give us more information about your business to receive your exact ROI.

Average Hourly Billing Rate?

Average Hourly Wages?

Average Fuel Usage (MPG)

Average Cost of Fuel (per gallon)

Email *



Fleet Tracking ROIYou can see the savings for yourself right away.
Call 1-800-358-6178 or email us at

Free Demo Free Demo

Schedule a Free Live Demo of the NexTraq® solution. See it in action. Discover how a comprehensive, reliable GPS fleet tracking solution can:

  • Lower costs
  • Boost productivity
  • Increase fleet safety
  • Create satisfied customers

Back to website
Start saving today, let’s talk: 1-800-358-6178
Go to Packages >
Start Saving Now

Real savings. Real fast. Use Our ROI Calculator and See Your Savings.

Navigation LOGIN FREE DEMO  

Call us today! 800-358-6178


All things fleet tracking – industry news and best practices

Win Over “LOTS” of Customers – Listen, Observe, Think, Speak

Posted on 10/14/2013 by Adrienne Sallerson  |  0 Comments

Win Over “LOTS” of Customers – Listen, Observe, Think, Speak

How would you describe your approach to customer service? One company mentioned in a recent article uses the acronym “LOTS” to ensure their customers are happy. What does “LOTS” stand for? Listen, observe, think and speak. Check out how you can use this approach to improve your overall service levels and increase sales:

  1. Listen: Your customers want to be heard. When you listen to your customers, it shows that you care about their thoughts and opinions.
  2. Observe: As soon as you enter the customer site, it’s important to observe the situation. Is the customer greeting you with a smile or can you sense a hint of irritation? Observing the customer’s mood can help you determine the best way to handle the situation.
  3. Think: First impressions are everything.  You might be the first person to interact with the customer face to face, which is why it’s important to choose your words carefully.
  4. Speak: Customers expect you to be the expert. Make sure to answer their questions thoroughly and keep them informed throughout the appointment. Be focused and informative. This shows your customers that they can rely on you to get the job done right. 

Many service businesses are also finding that GPS fleet tracking technology helps to improve customer service. With a fleet tracking solution, you can provide your field employees with the shortest routes to any location, so they can get to job sites quicker.

You can also provide your customers with accurate ETAs, so they never have to be kept waiting around. And if you receive customer complaints about your employees arriving late to appointments, you can log in to the solution and see exactly where your employees were all day. If you find that those employees really were late, you can pull up the proof and hold them accountable for their behavior.


No comments yet

Leave us a comment




Notify me of follow-up comments?

Please enter the word you see in the image below:


Click below and learn what some of our customers have done with NexTraq