Improve Customer Service
The city of Charlotte may be known for its hospitality, but what is your service business known for? Gone are the days where customers will tolerate vague, five-hour service windows. With the NexTraq® Fleet Tracking solution, you can provide accurate ETAs to your customers to ensure satisfaction.
And superior customer service helps you retain customers, win new bids and stand out from the competition in a crowded marketplace. It also makes your employees’ jobs easier as well. When your customers are happy, so are they. With GPS fleet tracking technology, you can validate time spent on the job to ensure your customers that services were performed as promised.
And businesses with great reputations are the ones referred by family, friends and business associates. We, at NexTraq, know something about it. 95% of our customers would refer us to another business associate. Start working smarter, not harder.