Improve Customer Service
Esquire Magazine once named Cincinnati as one of the top ten “Cities that Rock.” Wouldn’t you like your customers to say the same about your business? The NexTraq® Fleet Dispatch application in combination with an in-vehicle Garmin® device provides your drivers with voice-guided, turn-by-turn directions.
Provide accurate ETAs instead of vague service windows and your customers will thank you. Fleet Dispatch gives you the ability to re-route vehicles to fit new service requests into your schedule or workday and deliver messages to your drivers. Improve communication between your dispatcher and drivers while improving your customer service.
“The Fleet Dispatch solution alone has saved drivers two hours a day in travel time because they know exactly where they are going and don’t have to call in for directions. That’s a 20 percent increase in productivity.” – Jeff Amstutz, Operations Manager for ServiceMaster by Park Ellis