Provide Accurate ETAs
In a competitive and crowded marketplace, the era of vague service windows is gone. How can you expect to compete with other service businesses if your customers are sitting at home because of your five-hour service window? You may get their business once, but try keeping it. Consumers not only want good service, they want convenience.
With the NexTraq® GPS Fleet Tracking platform and its Fleet Dispatch application, you can provide your customers with accurate ETAs and superior customer service. Fleet Dispatch and its in-vehicle Garmin device enables you to provide voice-guided, turn-by-turn directions to your drivers to ensure they know where they are going at all times.
Have an emergency call? Find the closest vehicle to the call and re-route them on the fly. Enable better communication between your drivers and the office without the use of cellphones which lead to distracted driving. You can even plan jobs in advance to ensure your drivers are at their most productive.