Improve Customer Service
Did you know that Dolphin Expy is one of the most congested interstates in America? If you live and work in the Miami area, this fact is probably not surprising. Traffic, however, can affect your customer service levels. With the NexTraq® Fleet Tracking solution and its Fleet Dispatch application, you can give your customers accurate ETAs instead of vague service windows.
Our Fleet Dispatch application works with the in-vehicle Garmin® device to provide better communication and dispatch capabilities between your dispatcher and your drivers out in the field.
Ensure on-time service by:
- Changing routes to avoid traffic
- Creating instant routes to new service requests
- Rerouting the closest vehicle to a service call
Miami traffic might not be a day at the beach, but you’ll be able to avoid delays. Your customers will thank you for it.