October 08, 2012
Customer Satisfaction Survey Reveals 95% of Customers Would Refer NexTraq
Customers give high marks to the GPS fleet management leader on the sales process, customer service and platform reliability
NexTraq, the value leader of GPS vehicle tracking and fleet management solutions, announced today that according to its third annual customer satisfaction survey, 95% of NexTraq customers would refer the NexTraq® Fleet Tracking platform to another business or associate. Additionally, driver behavior modification was the number one benefit of the solution followed closely by increasing fleet productivity.
When asked how much more productive the NexTraq Fleet Tracking platform has made their business, the majority of respondents cited 10-25% with the second largest group citing productivity increases of 50% or more.
The NexTraq platform also received high marks on its ease-of-use, reliability and system uptime. In fact, 94% of customers cited the NexTraq Fleet Tracking platform as an important business tool to their service or distribution business.
Mike Scarbrough, CEO of NexTraq, said, “The results from our most recent customer satisfaction survey lets us know that we are on the right path to provide value to our customers, who we consider long-term business partners. At NexTraq, we aim to be more than just a fleet tracking company, we want to provide our clients with a powerful tool to increase revenue while decreasing costs.”
For more information on the NexTraq Fleet Tracking platform and its applications - Fleet Mobile, Fleet Metrics and Fleet Dispatch - please visit www.nextraq.com or call us at 800.358.6178.
Established in 2000, NexTraq® provides the highest value GPS fleet and asset tracking solution in the telematics industry. The NexTraq platform is a cloud-based application that enables service and distribution businesses to optimize fleet operations while reducing operational costs and maximizing revenue. Based in Atlanta, NexTraq customers achieve ROI in as little as one month. For more information, please visit www.nextraq.com.