Deliver Golden Customer Service
The Golden Gate City has a nice ring to it, but has your golden image done the impossible and gotten tarnished?
With NexTraq® GPS Fleet Tracking, you can be back on your way to a solid reputation.
Using ClearPath routing, you can give accurate times of arrival to your customers, making sure they don’t miss out on an appointment because your drivers didn’t know where they were going.
And if a service call holds up a driver, you can be alerted through the NexTraq Fleet Tracking solution and let your customer know about the minor inconvenience. Trust us, they’ll be happy you cared enough to call.
Customer emergencies arise, and when they do you’ll earn major loyalty points if you can fix their problem quickly. With NexTraq, you simply input the customer’s location and let the system find the closest vehicle. Use our Fleet Dispatch application to reroute and wirelessly send directions to your nearest truck.
With NexTraq you can forge a new golden customer service image.