Provide Superior Customer Service
The Tampa Bay area is a prosperous community with businesses that are part of “Technology Bay” and “Wall Street South” to small and mid-sized service and distribution businesses. And for an area known for its tourism, customer service must be top-notch.
And in a crowded marketplace and an uncertain economy, providing superior customer service may be the only way to make your company stand out. The NexTraq® GPS Fleet Tracking platform and its Fleet Dispatch application provides your drivers with turn-by-turn, voice-guided directions and an estimated arrival time.
Dispatchers in the office can communicate with both the driver and the customer for better service. Additionally, you can send the closest vehicle to a call to ensure an accurate ETA. Happy customers guaranteed. Now go watch a Devil Rays game.