Welcome to the Installation and Service Center

Instant Web Access to Your Installer Account

NexTraq® has a dedicated Installation and Service Center to ensure that our customers are taken care of every step of the way. All installation and service calls are planned, scheduled and executed from our Service Center to guarantee professional and timely delivery of our services.

Customer satisfaction is extremely important to NexTraq and our team of in-house installers combined with our nationwide network of preferred installers is ready to work for you. If you have any issues, please contact our Customer Care team by calling 1-800-358-6178 or support@nextraq.com.

As a preferred NexTraq Installer, you have secure and unlimited access to our service ticketing system to:

• Login to review new service tickets
• Accept/decline service calls that have been assigned to your installer queue
• Use our electronic invoicing system to ensure timely payment for verified service calls
• View a complete history of all your NexTraq service calls 

Need to perform a field verification of a device? Simply login to the secure diagnostic portal to retrieve vital device information to ensure the customer’s GPS vehicle tracking device is ready to go before you leave the job site.

Interested in becoming a certified installer for NexTraq? Please complete the Installer Request form and a NexTraq representative will contact you.

Please contact Customer Care at 1-800-358-6178 or support@nextraq.com if you have lost or forgotten your password.

Customer Care hours are:

Monday – Friday: 7 a.m. – 12 a.m. EST
Saturday - Sunday: 7 a.m. – 3 p.m. EST