NexTraq® Dispatch™ is a powerful tool that allows you to easily schedule jobs, dispatch them to your vehicles, and send messages to and from your workers in the field.
NexTraq® Verify™—an upgrade to NexTraq Dispatch—empowers employees with the ability to capture photos and signatures with the NexTraq® Connect™ app. In addition, accurate estimated time of arrivals (ETAs), powered by Google Maps, can be sent directly to customers.
Taken together, the features of NexTraq Verify take customer service to an all-new level.
WithNexTraq Verify™—an upgrade to NexTraq Dispatch— managers and supervisors benefit from a concise presentation of important job details including location, messages to drivers, delivery date, customer signatures, photos, and more.
Nothing proves a customer is satisfied more than when they sign off on the job. And when an employee starts their day knowing they’ll need to get a signature from a customer before moving on to the next job – the quality of their work improves.
Paired with the NexTraq® Connect™ app, NexTraq Verify™allows customers an easy and streamlined way to provide their signatures.
Once the package is delivered or the service is complete, customers can simply sign on the dotted line on your employees’ smartphone or tablet. This information is then automatically saved in theNexTraq® Connect™ app, along with other job details including the GPS location, date, time, and job notes.
Along withrecording customer signatures, employees can also use NexTraq Verify™to capture photos. With theNexTraq® Connect™ app, they can take photos to document the progress of a job site, confirm deliveries, and to diagnose problems or provide estimates. This streamlines operations, creates an extensive archive with detailed records, and provides the ultimate protection against customer complaints or false claims.
Pairing fleet dispatching with NexTraq Verify™provides an extra layer of security and detail to both you and your customers.
Enhance employee accountability with before and after pictures
Improve customer service with accurate estimated time of arrival (ETA) notifications
Improve loss prevention and reduce risk by capturing customer signatures to confirm the job was properly completed