American Leak Detection of Fresno Improves Fleet Efficiency by 100% with NexTraq® Fleet Tracking

Challenge

American Leak Detection of Fresno, a leading provider of residential, commercial and municipal leak detection services, needed a way to locate its technicians out in the field and efficiently keep track of jobs. 

Solution

After hearing positive reviews about NexTraq® from its corporate office, American Leak Detection of Fresno decided to implement the NexTraq Fleet Tracking solution. Linsey Arbogast, Fleet Operations Manager for American Leak Detection of Fresno, said, “Training and implementation was easy and the installation process was very convenient. We’ve had no difficulties at all.”

Results

Since utilizing the NexTraq solution, American Leak Detection of Fresno has experienced a 100% improvement in fleet efficiency. Arbogast notes that the ability to locate and monitor technicians has been the top business benefit. She said, “We were having issues trying to locate our guys in an efficient manner. Now, I can quickly pull up their locations and stay on top of jobs.”

Additionally, American Leak Detection of Fresno has improved communication between the office and field with the Fleet Dispatch™ application. Being able to send jobs to the drivers using various methods has helped the company to simplify the dispatching process. Arbogast said, “I can send jobs to all three of the guys through email, phone or the Garmin® itself.”

Arbogast notes that the ability to monitor driver and vehicle activity has helped to improve driver safety, increase productivity and reduce fuel costs. She said, “Being able to see if the guys are speeding or idling has been very beneficial. I also like the fact that I can see when the drivers start their workday and how long a vehicle has been stopped at a location.”

Arbogast concludes, “Our experience with NexTraq has been extremely positive. The NexTraq solution has worked perfectly since we implemented it and everyone has been very nice and helpful.”

About American Leak Detection of Fresno:

With a blend of expert specialists, American Leak Detection of Fresno is a leading provider of residential, commercial and municipal leak detection services. With its extensive training programs, state-of-the-art equipment and commitment to customer service, American Leak Detection of Fresno has saved its customers millions of dollars and billions of gallons of water. For more information, visit www.americanleakdetection.com/ca-fresno-san-joaquin/.