How to Realize Return on Investment (ROI) from GPS Fleet Management

The benefits of mobile workforce management helps improve your bottom line.

Cutting Costs and Improving Your Fleet Operations

For fleet managers in the service industry, monitoring employee productivity can be difficult when employees are performing their job duties out in the field. When you can’t monitor employees, you are unable to gain clear insight into your fleet operations. So, how can you be sure where your expenses are going when your employees and vehicles are out of sight?

With fuel and maintenance being essential in order to keep your vehicles running smoothly, it’s important to be aware of how efficiently your vehicles are being used. Fuel costs are constantly fluctuating, and if drivers are taking inefficient routes or idling, they are wasting fuel and increasing engine wear-and-tear. So, what can you do to efficiently monitor and reduce fuel and maintenance spending?

With a GPS fleet tracking solution, you can monitor employee behavior, and see just how efficiently your vehicles are being used. Being able to see exactly where your expenses are going allows you to implement the necessary changes to improve your fleet operations.

GPS fleet tracking also allows you to monitor and reduce excessive vehicle idling, saving you money and reducing the spread of harmful carbon emissions. And with less engine wear-and-tear, maintenance costs are reduced and vehicle life is prolonged. But how can a GPS fleet tracking solution specifically help you improve your fleet operations and reduce costs? In this white paper, we set out to show how service businesses can benefit from a fleet tracking solution and achieve rapid results. First, let’s look at what’s driving service businesses to purchase a fleet tracking solution.

Fuel costs are constantly fluctuating, and if drivers are taking inefficient routes or idling, they’re not just wasting fuel—they’re also increasing engine wear-and-tear.

Inefficiencies within Your Fleet Operations

In addition to being aware of fuel and maintenance costs, you have to also be conscious of employee productivity, driver safety and customer service. If employees are taking long lunches, multiple breaks or stopping at unauthorized locations throughout the day, they are spending less time completing jobs. Fewer jobs completed means less money in your pocket. Not only that, but you’re paying your employees for time they didn’t spend actually working. But if your drivers aren’t being monitored, it’s that much easier for them to get away with it.

What about speeding and aggressive driving? If your drivers aren’t being safe on the roadways, you can face a wide array of problems. When your drivers are speeding, they are giving off a poor impression of your service business. With a damaged reputation, your service business won’t be winning over new customers. Not only that, but if your drivers are speeding,they could end up causing accidents on the roadways. Even if you aren’t the one at fault, you could still end up facing some costly legal claims, leaving you with a dwindling budget.

Along with unsafe driving, poor customer service can also leave a hole in your wallet. If your drivers are showing up late to service appointments, customers aren’t going to view your service business in a positive light. When customers start complaining about inaccurate billing, if you aren’t able to provide them with actual documentation, there’s no way to prove who’s right or wrong. If you’re unable to keep your customers happy, you can end up losing valuable business. While these challenges may seem overwhelming, there is a solution to help you better manage your fleet operations and keep your service business moving forward: GPS fleet tracking.

If employees are taking long lunches, multiple breaks or stopping at unauthorized locations throughout the day, they are spending less time completing jobs.

GPS Fleet Tracking Technology: Gaining Insight into Your Fleet Operations

With a GPS fleet tracking solution, you can see exactly where your vehicles are throughout the day. So, if your drivers decide to take a long lunch break, you can hold them accountable for their behavior. When your drivers know they are being monitored, they are more likely to stay on task. If your employees are being more productive throughout the day, they are able to complete more jobs, increasing your service revenue.

Not only does a GPS fleet tracking solution help you monitor and improve employee productivity, but it also helps to reduce speeding and aggressive driving and improve driver safety. When your drivers are exceeding the posted speed limit for a particular road, you can be alerted immediately. When your drivers are practicing safer driving habits, they are less likely to cause accidents on the roads, lowering the risk of your service business facing any potential legal battles.

Along with a reduction in speeding and aggressive driving, implementing a GPS fleet tracking solution into your fleet operations also allows you to improve customer service. When your drivers are provided with efficient routes, they are able to make it to appointments on time, leaving your customers with a positive impression of your service business. When you’re able to provide customers with proof of hours of service, you can easily resolve any disputes over billing.

Now that we’ve taken a look at how a GPS fleet tracking solution can help you gain insight into your fleet operations, let’s take it one step further and look at how the NexTraq® GPS Fleet Tracking platform can help you achieve real results.

When your drivers know they are being monitored, they are more likely to stay on task.

NexTraq Fleet Tracking: Rapid Results and Real Savings

The NexTraq Fleet Tracking platform and its applications – Fleet Mobile, Fleet Metrics and Fleet Dispatch—can help you manage your entire fleet operations with more efficiency. You no longer have to waste time with manual data entry, because with the NexTraq Fleet Tracking platform you are provided with an automated data process.

Our easy-to-use, cloud-based system means you can access the platform right from your computer or mobile device. And with the NexTraq Fleet Tracking solution, you are given the tools necessary in order to increase your service revenue and decrease your overhead costs.

The NexTraq solution comes equipped with more than 27 reports and 17 alerts. With the Idle Report, you can monitor excessive idling and see just how much of your fuel is being wasted. The Speed Alert is used as an instant notification to let you know when your drivers are exceeding the speed limit. Being able to have clear insight into your fleet operations allows you to pinpoint the issues and take necessary action in order to fix them, improving the overall success of your service business.

For more information on how NexTraq can help you realize solid ROI on your investment in GPS fleet management from, call 800-358-6178.

When your drivers are provided with efficient routes, they are able to make it to appointments on time, leaving your customers with a positive impression of your service business.